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How long does it take for delivery?

When you order from our website, we ensure that the order gets processed within 24 hours and gets delivered within 15 business days.


How are items packaged?

All items are carefully packaged at our warehouses - as to avoid any form of damage. We ensure the package is water proof with plastic wrap.


How will the delivery be done?

We process all deliveries through reputed courier companies like DTDC,DHL, Bluedart, Delhivery and Fedex.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.


How can I track the delivery of my order?

All Ivooi items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.


How do I change my shipping address after my order has been placed?

We kindly ask you to call our customer service centre on +91 141-2976081 (10 AM - 6 PM)